PROVIDER RESOURCES
- DentaQuest.com
- 833-479-1007
- okproviders@dentaquest.com
General Provider Webinars
- DentaQuest Provider Training – March 2024
- DentaQuest Provider Training Q&A – March 2024
Requests to Change Service Provision Approved by OHCA
- 2024-11 SoonerSelect Dental Process Changes for DentaQuest and Liberty Dental Plan – Effective June 1, 2024
- 2024-17 SoonerSelect Dental DentaQuest Changes – Effective Oct. 1, 2024
- 2024-27 SoonerSelect Dental DentaQuest Changes – Effective Dec. 9, 2024
- LibertyDentalPlan.com
- 888-902-0342
- okprinquiries@libertydentalplan.com
General Provider Resources
General Provider Webinars
- Liberty Dental Provider Training – March 2024
- Liberty Dental Provider Training Q&A – March 2024
Requests to Change Service Provision Approved by OHCA
- 2024-11 SoonerSelect Dental Process Changes for DentaQuest and Liberty Dental Plan – Effective June 1, 2024
- 2024-18 SoonerSelect Dental Liberty Changes – Effective Oct. 1, 2024
- AetnaBetterHealth.com
- 844-365-4385
- Abhnetwork@aetna.com
Prior Authorizations
General Provider Webinars
- Aetna Webinar FAQ – May 2024
Vision Webinars
- EyeMed (Aetna) Webinar Presentation – May 2024
- EyeMed (Aetna) Webinar FAQ – May 2024
Requests to Change Service Provision Approved by OHCA
- 2024-19 SoonerSelect Aetna Service Provision Change – Effective Oct. 1, 2024
- 2025-02_SoonerSelect Aetna Change of Service Pre-Pay Diagnosis Related Group Payment - Effective April 1, 2025
- 2025-09 Aetna Beter Health of Oklahoma’s Implementation of PA Requirements for Specific Codes – Effective March 3, 2025
Prior Authorizations
General Provider Webinars
- Humana Healthy Horizons Webinar FAQ – May 2024
Vision Webinars
- Superior Vision and Humana Health Horizons Presentation – May 2024
- Superior Vision and Humana Healthy Horizons FAQ – May 2024
Requests to Change Service Provision Approved by OHCA
- 2025-08 Emergency Room Evaluation – Effective April 1,, 2025
- OklahomaCompleteHealth.com
- SoonerSelect: 833-752-1664
- Children's Specialty Program: 833-752-1665
- Contracting@oklahomacompletehealth.com
Prior Authorizations
- N/A
General Provider Webinars
- N/A
Vision Webinars
Requests to Change Service Provision Approved by OHCA
- 2024-20 PA Criteria for MRI of the Lumbar Spine – Effective Nov. 1, 2024
- 2025-04 SoonerSelect Prior Authorization Process for Tonsillectomies and/or Adenoidectomies for Members Over Age 12 for Oklahoma Complete Health and Oklahoma Complete Health Children’s Specialty Program – Effective Feb. 1, 2025
- 2025-05 SoonerSelect Cumulative Refill Too Soon Threshold for Oklahoma Complete Health and Oklahoma Complete Health Children’s Specialty Program – Effective Feb. 1, 2025
Need Financial Assistance?
If you are experiencing financial hardship due to the SoonerSelect transition, please reach out to us.
Quick Links
Medical/CSP Resources
Guides
- SoonerSelect Medical Provider Rights Guide
- SoonerSelect CSP Provider Rights Guide
- SoonerSelect Medical Provider Guide
- SoonerSelect CSP Provider Guide
Job Aids
- OHCA Availity Crosswalk
- Job Aid - Submitting Lab Claims
- Job Aid - Submitting Non-Lab Claims
- Provider FAQs
Behavioral Health Services
Non-Emergency Medical Transportation Services
Vision Services
Directed Payment Program