Medicare provides information to help individuals decide what nursing home will meet their needs. The "Care Compare" allows searches by state, county, name of facility or proximity.
Service Information
The Ombudsman Program serves residents in Oklahoma’s long-term care facilities, including nursing homes, assisted living and similar adult care homes. An Ombudsman helps improve the quality of life and the quality of care available to long-term care facility residents.
Become a Ombudsman Volunteer
The Ombudsman program is supported by local volunteers who are committed to improving the lives of older persons in institutions. The Area Agencies on Aging Ombudsman Supervisors train, supervise and support the volunteers.
Interested in volunteering? Reach out!
Phone: 1-800-211-2116
Send an email
Provider Survey/Inspection Search
The Long Term Care Public File includes surveys/inspections/investigations, enforcement, and certification documents produced as a result of regulatory activity.
Contact Information
Bill Whited
State Ombudsman
Phone:
(405) 521-6734
Fax:
(405) 522-6739
ombudsmanfax@ltco.ok.gov
Key Personnel
Tony Fullbright
Deputy State Ombudsman
Gerri Randolph
Programs Manager II
Michelle Goins
Programs Manager II
Sherra Belk
Programs Manager II
Adrianna Climer
Administrative Programs Officer
Advisory Committee Meetings
Frequently Asked Questions
File a complaint with the Area Agency on Aging in your area:
- ombudsman.intake.line@ltco.ok.gov
- 1-800-211-2116
Long-term care facilities must be licensed by the Oklahoma Department of Health to provide care. Complaints can be made directly to the Health Department.
A long-term care Ombudsman is a person who receives complaints from residents of long-term care facilities, their friends or relative and attempts to resolve those complaints within the facility. The Ombudsman has the authority to explore problems and recommend corrective action to the facility.
Publications Library
Laws and Regulations Governing Long-Term Care
Oklahoma State Laws
- Nursing Home Care Act: Oklahoma law related to the operation of nursing homes
- Continuum of Care and Assisted Living Act: Oklahoma law related to the operation of continuum of care facilities and assisted living facilities
- Oklahoma Residential Care Act
Oklahoma State Regulations
- Nursing and Specialized Facility Rules: State regulations governing nursing homes and specialized facilities
- Continuum of Care and Assisted Living Rules: State regulations related to the operation of continuum of care facilities and assisted living facilities
- Oklahoma Residential Care Rules
Federal Laws
- Omnibus Budget Reconciliation Act of 1987: Federal nursing home reform law
Federal Regulations
- Federal Nursing Home Regulations: Federal nursing home regulations
Last Modified on
Mar 31, 2026
