Library: Policy

340:105-10-61. Information and assistance services

Revised 9-15-22

(a) Policy.  All information and assistance (I & A) providers comply with standards listed in Oklahoma Administrative Code (OAC) 340:105-10-50.1(a)(13), 340:105‑10‑51 and 340:105-10-61 through 340:105-10-63.   I & A services include:

(1) providing participants with current information on opportunities and services available within their communities, including information relating to assistive technology;

(2) assessing the participant's problems and capacities;

(3) linking the participant to available opportunities and services;

(4) establishing adequate follow-up procedures, to the maximum extent practicable, ensuring participants receive the services needed and are aware of opportunities available; and

(5) serving the entire community of older individuals, particularly those:

(A) with greatest social need;

(B) with greatest economic need; and

(C) at risk for institutional placement.

(b) Authority.  The authority for this Section is the Office of Management and Budget Notice of Action 0985-0008 and Section 102(29) of the Older Americans Act of 1965, as amended.

(c) Procedures.  The Area Agency on Aging implements this Section by:

(1) incorporating the provisions in this Section into its Title III policies and procedures manual;

(2) providing technical assistance to prospective service project applicants regarding the policy in service development; and

(3) utilizing the policy as an indicator in the evaluation of service project proposals.

(d) Cross references.  See OAC 340:105-10-50.1(a)(13), 340:105-10-51, 340:105‑10‑54(a)(3), 340:105-10-62, and 340:105-10-63.