Low Income Home Energy Assistance Program (LIHEAP)
The Low-Income Home Energy Assistance Program (LIHEAP) provides winter heating and summer cooling funding to eligible low-income households during specific application periods throughout each year.
The Energy Crisis Assistance Program (ECAP) provides emergency funding to low-income households throughout the year.
Customers apply for services at OKDHSLive.org.
Oklahoma Human Services works with utility companies to offset the cost of home energy for low-income households, prevent the shutoff of utility service to those households, and restore service if it is interrupted.
Contact Information
Email: LIHEAP2@okdhs.org
Voicemail: (405) 522-5050
Mailing Address:
P.O. Box 25352
Oklahoma City, OK 73125
The energy assistance program's funding is contingent on the receipt of federal funds. Authorized amounts vary from year to year. The allocated funding is estimated and reserved for winter heating, summer cooling, and ECAP on a yearly basis. Households may apply for and receive help with their primary source of energy during these three scheduled application periods each year.
The anticipated open enrollment dates for federal fiscal year 2025 are listed below. Several factors could result in delayed open enrollment.
- Winter Heating – Tuesday, December 17, 2024
- Energy Crisis Assistance Program (ECAP) – Tuesday, April 15, 2025
- Summer Cooling – Tuesday, July 15, 2025
To check for open enrollment, visit OKDHSLive. During open enrollment, a red banner that reads “Apply for Energy Assistance” will be displayed.
- Program Benefits
- Eligibility Criteria
- How to Apply
- Related Links
LIHEAP consists of three programs:
- Summer Cooling
- Winter Heating
- Emergency Crisis Assistance Program
Summer Cooling and Winter Heating are not emergency assistance programs. Processing for these applications may take up to 60 calendar days.
If you or one of your household members has a life-threatening medical condition, you may qualify for life-threatening ECAP assistance year-round. Each life-threatening medical crisis is evaluated on an individual basis per LIHEAP rules. You may be asked to provide verification, including a note from a licensed health care professional. To submit a utility crisis life-threatening medical referral, call (405) 522-5050, and select energy assistance options.
You may qualify for all three programs. You are encouraged to apply online at www.okdhslive.org during open enrollment.
Energy Assistance (LIHEAP) eligibility requirements include:
- income
- household size
- and responsibility for payment of the home energy cost.
Only one payment per household is allowed per program component. A “household” includes everyone living “under the same roof” with one utility meter. Everyone who uses the same meter or utility must apply together.
If your household includes a citizen of a federally recognized Native Nation, you may apply for energy assistance through Oklahoma Human Services OR with a Native program. A household cannot receive assistance for the same component through OKDHS and a Native program during the same federal fiscal year.
To qualify for energy assistance, you must meet each of the following requirements:
- Be responsible for payment of home energy.
- Households are not eligible if someone who does not reside at the residence pays the utility bill directly to the provider.
· Be a United States citizen or legally admitted for permanent residence.
- Meet specific income guidelines according to household size.
LIHEAP OKDHSLive Instructions - Download and view these instructions to learn how to apply for the energy assistance program, or visit OKDHSLIVE.org.
Public Hearing
Oklahoma Human Services is seeking feedback on its LIHEAP state plan. The public hearing will occur on May 8, 2025, from 11a.m.-12p.m. The meeting will occur at Sequoyah Memorial office building, Room C48 (basement), 2400 N. Lincoln Blvd, Oklahoma City.
Written submissions are acceptable and encouraged and may be sent via email to Liheap2@okdhs.org or submitted by letter to Oklahoma Human Services, Attention LIHEAP, P.O. Box 25352, Oklahoma City, OK 73125-0352 or using the public feedback form.
Any submissions received after May 31, 2025, will be considered for the next federal fiscal year 2027 state plan.
LIHEAP Survey
Oklahoma Human Services is seeking public comment about the federally-funded Low Income Home Energy Assistance Program, (LIHEAP). Federally-funded programs are dependent upon the availability of federal funds. This federally-funded program helps income-eligible families with their home energy bill.
The LIHEAP survey can be completed using the following link.
Public comments about LIHEAP should be completed using the survey at the following link, or emailed to Liheap2@okdhs.org, or submitted by letter to Oklahoma Human Services, Attention LIHEAP, P.O. Box 25352, Oklahoma City, OK 73125-0352.
Other resources
Weatherization Assistance Program (WAP) is operated with funds from the U.S. Department of Energy (DOE, and the U.S. Department Health and Human Services (LIHEAP). WAP helps low-income households control their energy costs through the installation of weatherization materials and education. Oklahoma Human Services contracts with the Oklahoma Department of Commerce (ODOC) to provide weatherization services for eligible families. Online weatherization applications can be submitted at mywaplink.org.
Department of Commerce Weatherization Contact:
Kayla Cornett
Energy Programs Planner
Community Development, ODOC
Email: Kayla.Cornett@okcommerce.gov
Amanda Marcott-Thottunkal
Director of Energy and Empowerment Programs
Community Development, ODOC
Email: Amanda.Marcott-Thotunkal@OKcommerce.gov
Phone: 1-800-879-6552
Broadcast Message
Oklahoma Human Services is now accepting online applications for the Energy Crisis Assistance Program (ECAP) at OKDHSLive.org.
ECAP can pay a portion of an eligible households’ primary source of heating or cooling that is in crisis.
ECAP Crisis Criteria, verification required:
- Households which have an active cut-off notice for the utility on the day of application
- Written notice from their utility provider for new service establishment or service restoration with minimum requirement security deposit, carryover debt or other fees
- Written notice from their utility provider refusing to deliver additional fuel without a minimum required payment, and the fuel tank is below 10%
- A pre-paid account with less than $25 balance in the account
- Verification from the utility provider that the household entered into a payment plan to prevent service cut off
If eligible, households will be authorized for a one-time payment for the minimum amount required to resolve the crisis. Total payment is capped at $750 maximum (including both energy crisis and life-threatening medical) for each household per federal fiscal year calendar.
For additional information and to apply for benefits, go online to OKDHSLive.org.
