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Library: Policy

340:100-5-15. Developmental Disabilities Services Division case manager activities

Revised 7-15-10

       Each person receiving Developmental Disabilities Services Division (DDSD) Home and Community Based Services (HCBS) Waivers is assigned a case manager who ensures that individual needs are met through linkage, assessment, brokerage, advocacy, and monitoring activities.  The DDSD case manager:

  • (1) completes or arranges necessary assessments to identify service recipient needs;
  • (2) has overall responsibility for developing and updating the service recipient's Individual Plan (IP), per OAC 340:100-5-50 through 340:100-5-58, and Plan of Care;
  • (3) describes service options in sufficient detail to ensure the service recipient, or parent or guardian, as applicable, is able to make an informed choice regarding services;
  • (4) assists service recipients in gaining access to needed medical, social, educational, and other services and supports;
  • (5) coordinates and monitors services delivered to determine their effectiveness in meeting the service recipient's needs;
  • (6) has the authority to implement approved services prescribed in the service recipient's IP and access emergency or crisis services, per OAC 317:40 and OAC 340:100; and
  • (7) documents case management services in Client Contact Manager (CCM).    
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